About Us
Feather Falls Aquatics started as a hobby project in a spare bedroom, and has evolved into so much more. Thank you to all our supporters for making this opportunity possible.
Focused on primarily on nano fish, shrimp, and plants, we are committed to delivering exceptional aquatic animals at fair prices. Providing healthy, happy livestock should never have to come at a premium for the hobbyist; it should be the standard.
All livestock not directly bred in our fish room will have been quarantined for at least 14 days before being posted for sale, and have passed that quarantine with a clean bill of health. All shipped animals come with a live arrival guarantee.
Shipping Policy
Shipping is available via UPS and USPS for the Lower 48 United States only.
I will generally only ship live orders Monday through Wednesday depending on your location to ensure animals do not get stuck in a warehouse for several days.
Your shipment can be delayed for up to 7 days due to inclement weather or extenuating circumstances upon request. If your weather does not improve by the end of the grace period, your order will be canceled and a refund will be issued.
I offer DoA coverage for live items in the rare case of accidents during shipping. Refunds will be provided based on deceased animals minus shipping costs, or a replacement order sent depending on buyer's preference.
In the event of any DoA issues, please send me pictures of the unopened bag within two hours of the first delivery attempt. DoAs will not be refunded without sufficient proof that the shipment was collected in a timely manner after final delivery.
Heat packs and cold packs are available for an additional $3 if your temperatures are expected to be outside of 50-95°F. Please note that if your temperatures are below 30°F, heat packs will not be adequate if they are left outside. If you do not add climate packs to your shipment and your temperatures are outside the range listed above, I cannot issue any refunds for plants or live items delivered to your door.